What we replace

Our team replaces glass across a wide range of residential, strata, retail and commercial settings.

• Window glass in aluminium, timber and steel frames
• Door glass, sidelights and entry panels
• Shopfront glass and commercial display windows
• Internal partitions, office fronts and lobby glazing
• Toughened, laminated and safety glass panels
• Double glazed units and specialised architectural glass
• Balustrade, pool fence and barrier glass where full panel replacement is required

When urgent glass replacement is needed

A broken pane is not just a visual issue. Exposed openings can affect security, weather protection, energy performance and public safety. Call Express Glass when glass is cracked, shattered, loose in the frame, delaminating, fogging inside an insulated unit or no longer compliant with the way the space is used. Our 24/7 response team can attend urgent sites, make the area safe, secure the opening and arrange the correct replacement glass so the building can return to normal use.

Our replacement process

• Assessment - We inspect the opening, check the frame condition, measure accurately and identify the glass type, thickness, tint, coating and safety requirements.
• Make-safe - Where needed, we secure the site, remove loose fragments, protect the opening and reduce risk to occupants and the public.
• Sourcing - Standard glass can often be arranged quickly. For specialised panels, our supplier network and glass matching experience help source the closest compliant replacement.
• Installation - Licensed glaziers prepare the frame, install the new glass, seal the opening and clean the work area before handover.
• Documentation - We can provide photos, product information and completion details for owners, strata committees, facility managers and insurers.

Compliance matters

The right replacement is not always the same as the broken pane. Changes to Australian Standards, building use or fall-risk requirements can mean the new glass needs a different make-up to remain compliant. Express Glass assesses each opening against relevant requirements including AS 1288, human impact safety, balustrade loads, pool barrier rules and energy performance considerations. This protects property owners from unsafe substitutions and helps insurers, certifiers and managers understand why a specific product has been selected.

Matching existing glass

Replacement glass should perform correctly and blend with the surrounding building. Our technicians consider tint, reflectivity, coating, thickness, spacer width, interlayer type and edge detail before ordering. Where the original glass is discontinued, we can draw on long-standing supplier relationships and technical records to find the closest practical match. This is especially important for commercial façades, strata buildings and shopfronts where one mismatched panel can stand out across the whole elevation.

Who we help

• Residential owners need fast, tidy replacement after accidental breakage, storm damage or failed older glass.
• Strata managers rely on clear communication, access coordination and documentation for committees, residents and insurers.
• Retail and hospitality sites need secure openings, safe trading areas and minimal interruption to customers.
• Commercial facility managers need consistent national service, after-hours attendance and compliant results across multiple sites.
• Insurance partners need accurate assessment, practical replacement options and dependable completion records.

Why choose Express Glass for glass replacement

• 24/7 emergency support for urgent breakage and exposed openings
• More than 40 years of glazing experience across homes, strata and commercial buildings
• Australia-wide reach for single sites and multi-location portfolios
• Glass matching capability for discontinued tints, coatings and façade systems
• Compliance-led recommendations that put safety and long-term performance first
• One accountable team from make-safe through to installation and handover

Frequently asked questions

• Can glass be replaced on the same day

  Standard clear glass can often be replaced quickly, depending on size, access and stock availability. Specialised, toughened, laminated, tinted or double glazed units usually need to be measured and manufactured before installation.

• Do you provide emergency attendance
  Yes. Express Glass operates 24/7 for urgent glass breakage. We can attend to make the site safe, secure the opening and arrange the correct replacement.
• Can you match existing tinted or coated glass

  In most cases we can identify the glass make-up and source a close practical match. Where the original product is discontinued, we explain the available options before proceeding.

• Do you work with insurers and strata managers

  Yes. We regularly support insurance claims, strata properties, facility managers and commercial sites with assessment notes, photos and completion details.

• Will the replacement glass meet current standards

  We assess the opening and recommend glass that suits the current use, location and compliance requirements. If the old glass is no longer suitable, we will explain the safer alternative.

Ready to replace your broken or unsafe glass?

Contact Express Glass for fast, compliant glass replacement Australia wide. Our team can secure the site, identify the right product and install new glass with clear communication from first call to final handover.